Loft & Kitchen Insulation / Draught-Proofing — Diagnostic Survey
- Step 01Customer problem
The customer was looking for a proper diagnostic assessment of their property (loft and kitchen) to understand where air leakage and heat loss were actually occurring, before committing to any insulation or draught-proofing works.
- Step 02Investigation / diagnostic method
On-site Home Health Diagnostic Survey combining a blower door test, smoke testing and a thermal imaging survey.
- Step 03Findings
The thermal images and smoke tests showed exactly where air leakage and heat loss were occurring. George explained the building physics behind each issue so the customer understood the causes, the risks they create and how they relate to each other.
- Step 04Solution provided
A detailed, well-structured written report was delivered, with clear explanations of the causes, risks and recommended remedial options. The recommendations were honest and practical about priorities, costs and what would (and would not) make a real difference.
- Step 05Outcome achieved
The customer received a proper diagnostic assessment — not a superficial inspection. They were extremely impressed with the professionalism and depth of knowledge and would have no hesitation in recommending the service.
Photos taken on site during the Francis project — preserved with customer consent.








