Common house problems · London

The problems homeowners face — and how we investigate them

Cold rooms, draughts, condensation, black mould, damp walls, high humidity, overheating — every one has a root cause you can measure. Find your problem below, then let a Building Performance Investigation give you a prioritised plan to fix it.

Cold, Draughts & Heat Loss

A cold home, cold rooms, draughts or high heating bills — find where your home loses heat and how to fix it.

Cold Home & Heat Loss Investigation

If your house is cold, expensive to heat, or has rooms that never warm up, more insulation is not always the answer.

Investigate

Draughts & Air Leakage Investigation

If your home feels cold even when the heating is on, the problem may not simply be poor insulation — it may be uncontrolled air leakage.

Investigate

Cold Walls Investigation

If your internal walls feel cold to the touch — or you have damp, mould or condensation forming on them — the cause is rarely just 'the weather'.

Investigate

Cold Floors Investigation

Cold feet and chilly floors are one of the most common complaints we hear — and one of the most fixable.

Investigate

Cold Rooms Investigation

One room that never warms up — a freezing bedroom, a cold room above the garage, or cold rooms upstairs — points to a specific, findable cause.

Investigate

Wall Heat Loss Investigation

Walls are one of the largest surfaces of your home — and often one of the biggest sources of heat loss.

Investigate

Loft Heat Loss & Insulation Investigation

Heat rises, so the loft and roof are where a warm home loses the most.

Investigate

Floor Heat Loss & Insulation Investigation

The floor is an easy element to overlook — but an uninsulated, leaky floor loses heat downwards and lets cold air up.

Investigate

Ceiling Heat Loss Investigation

Ceilings below flat roofs, dormers and room-in-roof conversions can lose heat fast — and downlights and hatches let warm air straight out.

Investigate

Thermal Bridge Investigation

Thermal bridges are the hidden cold spots where heat escapes and condensation forms — behind corners, around windows, at floor and roof junctions.

Investigate

High Heating Bills & Home Energy Investigation

If your heating bills feel far too high for the comfort you get, your home is wasting energy somewhere.

Investigate

Uneven Room Temperatures Investigation

When some rooms are warm and others never heat up, the problem is findable — and it is usually a mix of where the home loses heat and how the heating is balanced.

Investigate

Cold Bathroom Investigation

A cold bathroom is uncomfortable and, because bathrooms generate so much moisture, prone to condensation and mould.

Investigate

Condensation, Damp & Mould

Wet windows, black mould, damp walls or a musty smell — diagnose the true moisture mechanism, not the stain.

Ventilation, Air Quality & Comfort

Stuffy air, poor ventilation or a home that overheats in summer — get a healthy, comfortable indoor climate.

Not sure which applies to you?

One investigation finds every root cause

Most homes have more than one problem, and they interact. A Building Performance Investigation diagnoses the whole building at once and gives you a single prioritised plan.

Free sample report

See exactly what you receive

A real, anonymised Building Performance Investigation Report — findings, thermal images and a prioritised plan.

View the sample report