Property Assessment & Costed Improvement Report — Whole-Flat Diagnostic Survey
- Step 01Customer problem
The customer needed a structured, evidence-based assessment of their whole flat — not a tick-box survey — to understand exactly where heat, comfort and indoor-environment problems were originating, and to receive a fully-costed schedule of recommended improvements they could prioritise and budget against.
- Step 02Investigation / diagnostic method
On-site Home Health Diagnostic Survey of the flat combining: visual inspection room by room, FLIR thermal imaging of all critical surfaces (walls, ceilings, lintels, reveals, floor junctions, service penetrations), surface temperature and humidity readings, defect identification against building-performance criteria, and conversion of the findings into a costed improvement schedule.
- Step 03Findings
Multiple thermal defects identified and measured across the flat: localised thermal bridges at wall/ceiling corners (cold spots down to 19.1 °C against room baseline ~21 °C), pronounced cold bands along door-head lintels (16.8 °C → 29.4 °C across the same image), a cooler perimeter band at the wall/floor junction (evidence of a heat-loss path through the slab edge), and uniformly cool internal wall surfaces giving an accurate baseline for the costed-improvement comparison.
- Step 04Solution provided
A thorough written diagnostic report was delivered covering each defect, the building-science reason for it, and a fully-costed schedule of proposed improvements ranked by impact and cost. The recommendations covered thermal-bridge mitigation, perimeter detailing, surface-temperature improvement and a wider Building Performance Strategy the client can implement in stages.
- Step 05Outcome achieved
The customer received a proper, evidence-based assessment with full costings for every proposed improvement — exactly what they were looking for. They left a 5-star Checkatrade review describing the report as 'very thorough' with full costings for all proposed improvements, and a glowing recommendation.
Photos taken on site during the Verified Checkatrade customer project — preserved with customer consent.





